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Privacy Policy for Shield & Shelter Roofing

This Privacy Policy describes how Shield & Shelter Roofing ("we," "us," or "our"), a Central Texas roofing and exterior restoration contractor, collects, uses, and discloses your personal information when you use our website and services. We are committed to protecting your privacy and handling your data transparently.
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
1. Information We Collect

We collect information directly from you when you interact with our services, such as requesting a free inspection, contacting us, or signing up for our blog.

A. Personal Identification Information (PII)

  • Contact Information: Name, email address, phone number, and mailing address (used for scheduling services and sending quotes).

  • Service Information: Details about your property (e.g., street address, roof type, type of damage, service history).

B. Non-Personal Data

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages viewed, time spent on pages, and referring website addresses. This helps us improve our website and services.

What to include in the Privacy Policy

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our services, including scheduling inspections, preparing estimates, and communicating about projects (roof repair, siding, gutters, fences).

  • Communication: To respond to your inquiries, send you project updates, and provide customer support.

  • Marketing: To send promotional materials or expert tips related to our services and insurance claims (only if you have opted-in).

  • Compliance: To comply with legal obligations and to protect against illegal activities, fraud, and security issues.

  • Improvement: To monitor and analyze usage and trends to improve and personalize the user experience and our service offerings in the Central Texas region.

3. Security of Your Data

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Third-Party Links

Our website may contain links to other websites (like social media pages or manufacturer websites). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Your Choices and Rights

You have the right to:

  • Opt-Out: You can unsubscribe from our marketing emails at any time.

  • Access/Update: You can request to review and update the personal information we hold about you.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Shield & Shelter Roofing

We appreciate your trust in Shield & Shelter Roofing for your Central Texas exterior restoration needs.

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